Operations Director

High Hopes Therapeutic Riding is seeking a full-time Operations Director. Are you a strong manager? Are you inspired by project management and helping others achieve their full potential? The organization is evolving and we’re seeking a strong team builder to be part of our transformation.

Position Purpose:

Responsible for operational excellence in mission delivery. Ensure quality, professional services are delivered with appropriate resources.  Oversee the day-to-day operations of services.

Organizational Relationships:

Reports to the Executive Director; Supervision of Service Team – Volunteer, Program, Training and Education, and Equine Operations Directors; Interaction with community and professionals

Resources Managed (budget and FTEs):

Full time salaried exempt; Develop and manage program services budget

Primary Duties:

  • Oversee service delivery within the organization and service team
  • Ensure positive, effective work organizational culture which is at optimal efficacy to deliver mission services in accordance to the Strategic Plan; including workforce stability and maintenance
  • Establish and report on KPI’s, impact data and risk management
  • Prepare and manage program services budget annually
  • Promote effective staff and community communication
  • Develop staff and programs to ensure quality, sustainability and continuity of organization with optimization of costs benefit ratios

Training & Education Preferred:

Higher education in related field; Experience in management, leadership and EAS

Prior Experience Preferred:

Demonstrates management and leadership skills; experience in non profit management


  • Demonstrates leadership skills
  • Effective Communicator
  • Organized, problem solver
  • Proactive visionary

Detail / Comments (specific skills, etc.)

  • Able to supervise and manage others effectively
  • Oral and written communication skills critical
  • Technology skills – Microsoft Office Suite, Salesforce and other databases

Application requirements are listed in the job description and the deadline is Sept. 20, 2023.  No phone calls, please.  Letters of inquiry and resumes may be submitted to

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